It seems Google wants to address some complaints after the initial launch of its Nexus One smartphone. One of the most vocal complaints was from current T-Mobile customers who had to pay $379 to upgrade to the Nexus One compared to a new T-Mobile customer price of $179. A related area of concern was frustration over which current T-Mobile customers qualified for the upgrade pricing.
In response to the complaints, the Android and Me website is reporting that the new upgrade pricing for the Nexus One will be $279. Those customers who already paid the $379 will receive a $100 refund from Google. TmoNews says customers will be notified and will receive the refund within 14 business days. To attract more Nexus One owners, Google is working to help expand the group of T-Mobile subscribers which quality for the $279 upgrade price.
This is a few steps in the right direction for a smartphone launch that I think even Google would admit could have gone better. It only helps Google to get the Nexus One in as many hands as possible, especially current T-Mobile subscribers. Personally, I’m waiting to see what the price points will be when the Nexus One is available for Verizon Wireless subscribers.
See more here:
T-Mobile subscribers to get cheaper Nexus One upgrade – Cell …
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